Solution Benefits for the Retail Sector
The retail industry is a broad ecosystem of operating entities. Like any ecosystem, each element is important to the whole. In the most challenging retail climate in history, operations cannot be compromised by inefficient processes and legacy systems that impede ecosystem collaboration, insight, oversight, and performance.
QBOS's comprehensive toolset of interconnected applications and support systems (e.g. ERP, CRM, BPM, and Scheduling, Monitoring and Reporting, Billing and Accounting) are fully customizable, enabling the delivery of relevant solutions to the varied retail environments for a clear return on investment.
QBOS's business process automation with contextual routing capability enables efficiency and expedited internal and external routing requirements while providing a 360 degree view of clients and projects. Robust document management functionality reduces paper-based exchanges while working to eliminating errors and reduces the cycle times of client specific content entry commonly associated with document and forms processing.
Necessary workflow is effectively identified, designed and optimized within an intuitive graphical process designer. Processes associate across the full workflow from evoking the right contracts and attachments, auto populating terms and client specific information, hand offs to 3rd parties such as title or escrow, and tie directly to robust financial systems that capture billing and automate invoicing and collections. Team collaboration facilitates with ease via automatic tasking, email notifications, alerts, and flags. Visual dashboard reporting and monitoring provides clear insight to performance based upon businesses defined metrics.
Now more than ever retailors need to optimize cost structures and perform with agility in a challenging market, while managing the supply chain with clear oversight. Process automation, task tracking, and reporting work to diminish errors, reduce miscommunications, and increase consistency.
- Adapt faster by providing management with performance dashboards of key metrics, in subject specific, single page digests.
- Collaborate more effectively with customers and make relevant sales recommendations based on historical consumer data.
- Innovate faster by adopting workflow automation processes that yield greater operational efficiency, reducing costs and administrative workload.
- Achieve an enhanced consumer experience through more consistent execution from highly optimized and automated processes.